Head of Sales, Kenya

Responsibilities:

• Strategic leadership 
• Develop and execute a comprehensive sales strategy for Capital.com tailored to the Kenyan market and to approach each client segment properly. 
• Identify and prioritize the market based on commercial potential, regulatory environment, and cultural nuances.
• Collaborate with executive leadership to align regional goals with global objectives. 
• Team Management
• Build, lead, and mentor a high-performing sales team.
• Set clear KPIs and performance targets; conduct regular reviews and development plans.
• Monitor the daily sales operations closely and provide guidance and practical advice to the sales team in order to enhance their performance. 
• Promote a results-driven culture with a focus on client-centric service.
• Business Development 
• Drive acquisition of new clients and partners within the market, including retail clients, IBs, and institutional partnerships. 
• Analyze market trends, client behaviors, and competitor activities to inform sales tactics.
• Develop and expand local partnerships, affiliates, and business introducers. 
• Client Engagement
• Act as the senior point of contact for key clients and partners in the market. 
• Ensure superior service delivery, retention, and client satisfaction. 
• Organize and represent the company in industry events, trade shows, and roadshows. 
• Compliance & Localization
• Ensure all sales and marketing activities comply with relevant regulatory frameworks and cultural expectations in the jurisdiction.
• Provide regional insight to ensure campaigns, content, and offerings are culturally and linguistically localized.
• Cross-Functional Collaboration
• Work closely with CEO, Product, Marketing, Legal, and Operations teams to align regional initiatives. 
• Provide feedback to enhance product offerings and ensure Сapital.com’s competitive advantage in the market.

Requirements:

• Minimum 7-10 years of sales experience in the financial services industry, ideally in retail brokerage space, with at least 5 years in a leadership role. 
• Bachelor's Degree in business, finance, marketing or related field.
• Holder of Chartered Institute of Securities and Investments (CISI) certificate.
• Proven track record of sales success and business expansion in Kenya and the Region.
• Strong understanding of the country’s economic landscape, cultural diversity, and regulatory requirement.
• Excellent leadership, communication, and negotiation skills. 
• Language skillset - native/fluent English, native/fluent Kiswahili.