Business Administration Manager

Responsibilities:

• Provision of information upon request of client’s auditors (audit reports), preparation of Certificates, statements as per customers’ requests;
• Opening of card accounts, ordering and dispatching of payment cards, informing customers on opening of card account and card issue;
• Input of data in the internal system(s) (CBS / CRM) and opening of current accounts for customers (Сorporate, Retail, Freelance), informing customers on account opening;
• Further data management;
• Maintenance of customer’s accounts (change of name, address, Director(s), Signatory(ies), etc.);
• Opening of additional accounts and sending relevant Confirmations to the Customers; - Closure of current and card accounts in internal system and sending relevant Confirmations to the Customers;
• Creation and implementation of Fees and Charges schedules;
• Participation in review, approval (Tarriff Committee) and publishing of Fees and Charges of BaaS End users at company’s website;
• Support of BaaS end users re account closure issues;
• Monitoring of cards expiration and timely notification of cardholders re upcoming expiration;
• Onboarding of Low and Medium risk Retail and Freelance customers ;
• Preparation of internal forms and documents

Required Experience & Skills:

• At least 6 months of relevant work experience in a similar role or related field;
• Good command of English (both written and spoken);
• Exceptional interpersonal and organizational skills, with the ability to build strong working relationships across all levels of management;
• Ability to work independently with strong time-management and organizational skills;
• High attention to detail and accuracy;
• Strong flexibility and adaptability skills;
• Basic technical knowledge or experience is considered an asset;