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BTSE

AI Business Strategy Manager

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Date Posted

Department

Core Operations

Location

Hong Kong, Southeast Asia, Malaysia

About BTSE:
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more. We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner.
About the Opportunity: 
As the AI Business Strategy Manager, you will be the primary architect of BTSE’s transformation into an AI-first organization. Reporting directly to the Head of Operations, you will bridge the gap between high-level strategic vision and technical execution. 

Responsibilities

  • Strategic Roadmap Ownership: Architect and lead the enterprise AI implementation strategy, ensuring every initiative is purpose-built to meet 2026 goals for platform protection and operational excellence.

  • Departmental Advisory: Partner with the Heads of Operations and other department heads to diagnose workflow friction and design autonomous, "Agentic" solutions that streamline cross-functional output.

  • AI Performance Governance: Establish and own the framework for AI ROI by defining and tracking high-stakes KPIs, including Token Efficiency, HITL (Human-in-the-Loop) reduction, and Automated Resolution Accuracy.

  • Security & Risk Collaboration: Co-engineer AI-driven defense layers with the Security team to proactively neutralize platform threats, specifically targeting anti-bot measures and mass-registration blocking.

  • Technical Architecture & Design: Translate high-level strategic designs into scalable technical assets, including robust API integrations, standardized prompt libraries, and MCP (Model Context Protocol) servers.

  • Operational Excellence: Oversee the end-to-end lifecycle of AI deployments to ensure designs are not only innovative but also functional, secure, and seamlessly integrated into the enterprise ecosystem.

Requirements

  • A proven track record in AI strategy, demonstrating a clear evolution from early LLM applications to sophisticated RAG (Retrieval-Augmented Generation) and Agentic Workflows.

  • Deep experience in high-growth Fintech or Crypto environments, with a demonstrated ability to scale operations while maintaining rigorous security standards.

  • While business-led, you are fluent in the "language of engineering," comfortable discussing API orchestration, Vector Databases, and Model Context Protocols (MCP) with technical teams.

  • A sophisticated influencer capable of navigating complex organizational structures to lead departments through the cultural and technical shifts of AI adoption.

  • Professional fluency in English is essential; proficiency in Chinese is highly advantageous to facilitate seamless communication across our global teams.

  • A data-driven mindset with the ability to translate technical performance metrics into clear business outcomes and executive-level insights.

Perks & Benefits

  • Competitive compensation package
  • Various team-building programs and company events
  • Comprehensive healthcare schemes for employees and dependants
  • And many more! Apply and let us tell you more!
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